Careers at Sansbury Insurance

Insurance Service Representative

We are currently seeking a skilled and customer-oriented Insurance Service Representative to join our team. As an Insurance Service Representative, you will be responsible for providing exceptional customer service to clients and assisting with insurance-related inquiries, policy changes, and claim processing. This is a full-time position with great benefits, including health insurance, retirement plans, paid time off, and more. We are looking for someone who can work in a fast-paced environment and is extremely detailed. Our focus is customer service.

Responsibilities

• Provide prompt, professional, and courteous customer service to clients via phone, email, and in person
• Assist clients with insurance-related inquiries, policy changes, and claim processing
• Maintain accurate and up-to-date client information in the system
• Collaborate with team members and insurance carriers to resolve client issues and provide solutions
• Educate clients on insurance coverage and policy options
• Prepare and process insurance applications, endorsements, and other related documents
• Follow established procedures and guidelines to ensure compliance with insurance regulations and company policies
• Keep up-to-date with insurance products, services, and industry trends